Quick answers about our candles, reed diffusers, wax melts, room sprays, shipping, classes, and more.
Products and Ingredients
What are your candles made of?
100% soy wax, lead-free cotton wicks, and phthalate-free fragrance oils. No paraffin and no synthetic dyes. Every candle is hand-poured in small batches in Kuna, Idaho, just outside Boise. See our ingredients for the full breakdown.
How long do your candles burn?
Our 10oz candle burns about 95 hours. Our 16oz candle has 3 wicks for a bigger scent throw and burns about 55 hours. Burn time varies with room size, airflow, and candle care.
Are your candles safe around kids and pets?
Our ingredients are chosen with kids and pets in mind: soy wax, cotton wicks, and phthalate-free fragrance. The main risk with any candle is the flame and hot wax, so always keep burning candles out of reach and never leave them unattended.
How long do your reed diffusers last?
About 12 to 18 months, depending on room size and airflow. Flip the reeds to refresh the scent, and pick up replacement reeds in our Accessories collection.
What makes your wax melts different?
Our wax melts use the same soy wax and phthalate-free fragrance as our candles, with no dyes. They are wickless and flame-free, and work in any standard wax warmer.
How do I use your room sprays?
Mist into the air to freshen a room in seconds. Our room sprays are made for the air only, so please avoid spraying directly on fabric, furniture, or skin.
How do I choose a scent without smelling it?
Our Scent Discovery Card lets you try all 8 signature fragrances for $5 with free shipping, and it includes $5 off your next order.
Candle Care
How do I get the best burn from my candle?
Trim the wick to 1/4 inch before every burn. On the first burn, let the wax melt all the way to the edges (about 2 to 3 hours) to prevent tunneling. Burn no more than 4 hours at a time, and stop when 1/2 inch of wax remains.
How can I make my candle last longer?
Follow the care tips above, keep your candle away from drafts and fans while burning, and store it with the lid on in a cool, dry place.
Ordering and Shipping
How fast do orders ship?
Most orders ship within 3 to 5 business days and arrive 3 to 7 business days after that. Holidays can add a little extra time. You will get tracking as soon as your order ships.
How much is shipping?
Orders of $75 or more ship free anywhere in the U.S. Under $75, shipping starts at $4.99, and your exact rate is shown at checkout before you pay. See our shipping policy for details.
Do you ship internationally?
Not yet. We currently ship within the United States only.
Can I send a candle as a gift?
Yes. Ship directly to the recipient and type your message in the Gift note or special instructions box in your cart. For Christmas delivery, order by Friday, December 11. Digital gift cards are also available.
Returns and Exchanges
What if I don't love my scent?
Our Love Your Product Guarantee covers your first order: if you don't love the scent, reach out within 7 days of delivery and we will swap it for a different scent at no charge.
What if my order arrives damaged?
Email info@scentofhomecandles.com within 7 days of delivery with your order number and photos, and we will send a replacement or refund. See our refund policy for details.
Shopping Local, Classes, and Gifting
Where can I buy your candles in person?
At Scheels in Meridian and Billings, plus boutiques across the Treasure Valley and beyond. Visit our Find Us page for current stores and upcoming markets.
Do you offer candle making classes?
Yes. Classes are $55 per person, or $65 for full-service with tables, setup, and cleanup. We need 8 guests minimum, and classes run 90 to 120 minutes. We come to your home, office, or venue anywhere in the Treasure Valley. Book a class.
Do you do corporate or realtor gifts?
Yes. There is a 10 candle minimum, and custom labels are available for a $100 setup fee on orders of 24 or more. See our Gifting page for pricing.
Can I order custom candles?
Yes. We can add your own label to our candles for closings, milestones, and client gifts, and we can create a custom scent for businesses that want a signature fragrance. A $100 development fee covers a custom label, a custom scent (we send 5 to 6 sample blends to test), or both, with a 24 unit minimum. Most orders are ready in 1 to 2 weeks, depending on whether it's custom or something we carry regularly. Email info@scentofhomecandles.com to get started.
Do you offer wholesale?
Yes, for boutiques, gift shops, salons, and other retailers. Apply on our Wholesale page or order through Faire.